About Receiving Documents

Via Email

Responding locations can email electronic documents to you in order to satisfy a request. As long as the Document Receiver program is running on your VDX server, then incoming emailed documents will be captured by this program and inserted into the VDX document store, provided that the documents contain a GEDI header whose TransactionId or FileName contains details of the request to which this document belongs.

Documents received by email can only be stored in the VDX database. This requires configuration in the Windows Admin.Client , see System Administrator's online help.

Via FTP

Responding locations can FTP electronic documents to you in order to satisfy a request. As long as the FTP Document Receiver program is running on your VDX server, and that server is also running an FTP receiver, then incoming documents will be captured by this program and inserted into the VDX document store. (This is provided that the documents contain a GEDI header whose TransactionId or FileName fields contain details of the request to which this document belongs).

Documents received by FTP can be stored in one of several types of location :

• In the VDX database as a binary object

• In a filesystem directory local to the VDX server

• In a remote filesystem accessible by FTP from the VDX server

This requires configuration in the Windows Admin.Client, see System Administrator's online help.

Via Software from Infotrieve allowing documents to be scanned and transmitted to other Ariel Workstations via e-mail or FTP. Ariel is a registered trademark of InfotrieveAriel®

If your documents have been received by FTP or EMAIL in a local Ariel server, then if you have the JEDDS component, the Ariel workstation will notify VDX that it has received a document for a given request. This will trigger VDX to automatically transmit a ’Received’ message to the lender (responder) and may also trigger If configured, VDX informs a user when an action has occurred on their ILL. The user is contacted via e-mail using a specific e-mail format. E.g. if the RECEIVED action occurs, a suitably worded e-mail informs the user the requested item is available.User Alerts to the requesting User. 

Note: When the lender (responder) ships the electronic document via Email but the borrower (requester) has not yet had a Shipped message, the Email Document Receiver program uses an ILL Action of Received by Email or FTP. You may see this status in the History section of the request. This does not however send the RECEIVED protocol message back to the lender (responder) (because the lender (responder) is still in SHIPPED status). However when the lender (responder) finally sends the SHIPPED message, the borrower (requester) will then send the corresponding RECEIVED message back to the lender (responder).

Without the JEDDS component, VDX cannot be made aware automatically that the electronic document has been delivered to the Ariel workstation. Under this circumstance, you must manually set the request to Received when the document arrives in the Ariel workstation.

Via WebPDF

If you have requested a document using the WebPDF delivery methods, the end user will receive a user alert when the lender (responder) has 'attached' the document to the request and used the SHIPPED action. This user alert will be in the form of an email to the end user's delivery email address and consists of a url link to the document on the lender (responder's) system and an access code in the format of a username and password.

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